The MLPAO is proud to launch the third course in our Quality Management Certificate online course series Investigating Non-Conforming Events and Risk Management. The entire program will consist of 4 courses at the end of which participants will receive a Quality Management Systems Certificate.
 
Course Description
The courses are designed for MLTs and MLA/Ts who want to enhance their knowledge of Quality Managements Systems (QMS), who have an interest in quality improvement in the lab, or who would like to prepare themselves for a quality role in the laboratory.  The courses provide information about the QMS, accreditation requirements, and provide a myriad of resources and templates to help build and maintain a QMS.
 
Investigating Non-Conforming Events and Risk Management takes you on a journey to define different types of non-conforming events and then investigates root cause analysis, corrective actions and occurrence management. In the risk management module, you will learn how to identify, assess and mitigate risk using a variety of risk management tools. The course also examines the role of risk management in laboratory accreditation which helps to build an effective quality management system. This module also includes several example templates that can be used by labs for their quality management program.
 
This is an introductory to intermediate level course.
 
The course is divided into 2 modules:
Module 1                 Investigating Non-Conforming Events
Module 2                 Risk Management
 
At the end of each module, there are 10 multiple choice questions to evaluate the learner’s comprehension. The learner will be given the correct answer. The course should take 1.5 hours to complete.
 
Get ready to boost your knowledge of the QMS!
 
“MLPAO is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.”
 
This is an online course only. This course is non-refundable.